ScarHeal - Clinically Proven to Reduce the appearance of scars and stretch marks

Shipping Information offers 2 forms of shipping and a collection option. All orders are shipped within 1 working day of receipt of payment unless an item is out of stock, in which case you will be notified of the delivery date by email. (Eg: if payment is received on Monday before 13H00, your order will be shipped before 14H00 on Tuesday. If your payment is received on Friday after 13H00, your order will be shipped before 14H00 the following Monday) Typically an out of stock item takes 10 days to be delivered.

Courier Door to Door

Fastway couriers are our door to door courier service with deliveries in South Africa typically taking 1-2 working days in major centers. Further outlying areas can take up to 5 working days for delivery.

Should you request “door to door” delivery and the area in which the delivery is to take place is not serviced by our couriers “Fastway”, your package will be sent to your nearest post office using Speed service counter to counter.

Speed Service Counter to Counter

Speed Service Counter to Counter operates through the Post Offices in South Africa and orders typically take 1-2 working days to arrive at your nearest post office but can take up to 5 days in more remote areas.


Items can be collected from our offices in Kramerville between 08H30 and 16H00 Monday to Friday (see details below).

Collection address

Websense T/A Scar heal
ITEC House, 1st Floor
12 Pongola Crescent
Kramerville, Johannesburg
South Africa 2090